Next10x FAQ

The May 12-13, 2020 event has been canceled.

Your health and safety are our top priority. Due to the growing concern around the coronavirus (COVID-19), and in alignment with the best practices laid out by the CDC, Next10x 2020 is canceled.

Q. Why have you decided to cancel Next10x 2020?

The health and safety of our customers, partners, and employees are our top priority. We have been closely monitoring the coronavirus (COVID-19) situation and have come to the difficult decision to cancel Next10x.

Q. As a Next10x registrant, will I receive a refund?

A. Yes, you will receive a full refund. All Next10x registration purchases (including training tickets) will be fully refunded to the original form of payment. You will receive a confirmation email from Eventbrite letting you know that your refund has been processed. Refunds take 5 to 7 business days to appear. If you have not received a refund email from Eventbrite by March 31, 2020, please contact us at

Q. Will Next10x be rescheduled to another date?

A. At this time, we have no plans to reschedule Next10x in 2020.

Q. What will happen to my hotel and airfare reservations?

A. It is your responsibility to cancel any travel plans you made. If you reserved a room at The Colonnade Hotel, you can contact them at 617-424-7000 to cancel your reservation. We apologize for any inconvenience.

Q. Who do I contact for more information?

A. Please email if you have additional questions.

Have questions about the event? Contact us at